FAQ
Below are a few frequently asked questions (FAQ) by our customers. If your particular question is not answered here, please feel free to email us at
info@dfwbounce.com
Prices do change, depending on the season and a variety of other factors. Specials are occasionally offered, again depending on the season.
Give us a call so we can earn your business! 817-745-7459 or
940-482-0054
Our bounce houses and mazes are constructed and setup to be as safe as possible. An adult should supervise all play. Our bounce houses are covered for weather protection, have netting on all walls to allow for visibility and air circulation and have a ramp for easier entry and exit.
What kind of surface is needed for the installation of the bounce house?
We can install your bounce house on almost all semi-hard surfaces such as grass, concrete, asphalt, small pea gravel, etc. The area must be as flat as possible with only gradual slopes. If the installation site is grass, we ask that you "please clean up after Fido" in the location prior to setup.
Weather is unpredictable sometimes! All the bounce houses and slides can get wet and it won't hurt them. A light misty rain is just fine. If it starts raining harder you'll want to get the kids out until it stops. You'll also want to shut off the blower switch and let it deflate. As soon as it stops raining you can turn the switch back on and let the kids start having fun again!
- What if it's raining at the time of your delivery?
We will not be able to set up the jumper in the rain and we will all be very sad. We will deliver in scattered rain unless we get a cancellation call from you! 817-745-7459.
- What if high winds are blowing the hairspray right out of my hair?
High winds over 30 mph means "Shut that blower off and get those kids out of there!" After the winds die down it is okay to let the kids back in. Just keep an eye on the 4 corner stakes of the jumper and make sure they are still secured deep in the ground. Keep checking if high winds persist.
- How many kids can get in that thing at one time anyway?
How many can safely play at once will vary by jumper size, children, and amount of adult supervision.
We will talk to you about this when we deliver your bounce house.
- Is there an entrance step?
All bounce houses have an entrance and an exit. An inflated step is connected to the bounce house, in front of the entrance. It helps the little ones get in and out very easily; they can crawl up and down. This step is included on all of our bounce houses. We also have a "crawl under the netting entrance." Some of them have a tiny slit, but they are very small. This small entrance helps to keep the kids from falling out. All of the bounce houses are completely enclosed with 4 walls, a roof, a bottom, and rainbow colored netting for huge windows to let the breeze in and out.
No. Payment is due at the time of delivery. Call for
pricing!
No silly string is permitted. If it is in the unit or sprayed on it accidentally, it will melt into the vinyl and damage, possibly ruin the inflatable. It cannot be removed. It melts to it like gum. So, try to avoid having it at a party if you have rented an inflatable!
- Do I need any special equipment to setup?
We come equipped with all the necessary equipment: extension cords, tarps, etc. The blower(s) run off a standard 110-volt outlet, which must be within 50 feet of where you would like the bounce house or maze setup. We do ask that you have the area where you want the bounce house or maze setup clean of rocks and other sharp objects.
- Can they be setup indoors?
Yes, bounce houses and mazes can be setup indoors provided there is enough ceiling clearance. Gyms, auditoriums and other large halls are perfect. Call for more information about dimensions.
- What areas do you deliver to and is there a delivery charge?
We offer free delivery to
Tarrant and Denton County . All Other areas please call for quote a small
delivery fee maybe charged.
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(817)
745-7459
or (940) 482-0054
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